Terms of service

This website is operated by HerbalOnlineStore. Throughout the site, the terms “we”, “us”, and “our” refer to HerbalOnlineStore (www.HerbalOnlineStore.com). By accessing this website or making a purchase, you agree to comply with and be bound by the following Terms of Service (“Terms”), including all policies and conditions referenced herein or linked via hyperlink.

These Terms apply to all users of the site, including browsers, customers, merchants, vendors, and content contributors. If you do not agree to these Terms, you may not access or use our website or services.

Any new features, tools, or updates added to this site will also be subject to these Terms. We reserve the right to modify these Terms at any time. It is your responsibility to review this page periodically. Continued use of the website after changes are posted implies your acceptance of the updates.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell Herbalife products and services online.


1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your province or state, or that you are of legal age and have provided consent for any minors using this site under your responsibility.
You agree not to use our products or services for any illegal or unauthorised purpose, and not to violate any applicable laws (including copyright laws). Any breach may result in immediate termination of your access.


2. General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time.
While your credit card data is always encrypted, you understand that other data (excluding payment info) may be transferred across networks unencrypted.
You agree not to copy, duplicate, resell or exploit any part of the website or service without our prior written permission. Headings used in this document are for convenience only and do not affect its meaning or interpretation.


3. Accuracy of Information

We do not guarantee that all information on this site is complete, accurate, or up to date. All material is provided for general information only and should not be relied upon as the sole basis for decision-making. Any reliance is at your own risk.


4. Modifications to Products, Services & Prices

Prices of products are subject to change without prior notice. We may modify or discontinue services or content at any time without liability. We are not responsible for any modification, suspension, or discontinuation of the Service.


5. Products or Services

Some products or services may be available exclusively online through our website and may be limited in quantity. Returns and exchanges are subject to our Return & Refund Policy.
We make every effort to display product images and colours as accurately as possible but cannot guarantee exact matches due to screen differences.
We reserve the right to limit sales by region, individual, or household. We may also limit quantities or cancel orders at our discretion.
We do not warrant that the quality of any product or service will meet your expectations.


6. Billing and Account Accuracy

We reserve the right to limit or cancel orders at our discretion, particularly where multiple orders are made by the same account, card, or address.
You agree to provide current, complete, and accurate billing and account information for all purchases.
For more details, refer to our Refund Policy.


7. Third-Party Tools

We may offer access to third-party tools over which we have no control. These are provided “as is” and “as available” without any warranties. Use of these tools is at your own risk.


8. Third-Party Links

Our site may include links to third-party websites or resources. We do not endorse or take responsibility for any third-party content or transactions. Use of any such services is solely at your discretion and risk.


9. User Comments and Submissions

If you submit comments, suggestions, or content to us, you agree that we may use them without restriction or compensation. We may edit or remove content we deem inappropriate. You are solely responsible for your submissions and must ensure they do not infringe upon any rights.


10. Personal Information

Your submission of personal information is governed by our Privacy Policy.


11. Errors and Inaccuracies

Occasionally there may be information on our site that contains typographical errors or omissions related to product descriptions, pricing, promotions, or availability. We reserve the right to correct any such errors and to change or update information without notice, even after an order has been placed.


12. Prohibited Uses

You agree not to use the website or its content:

  • For unlawful purposes;

  • To solicit illegal acts;

  • To violate any local or international laws;

  • To infringe intellectual property rights;

  • To harm, harass, or discriminate against others;

  • To upload viruses or harmful code;

  • To collect personal data without consent;

  • To spam, phish, or engage in any form of exploitation.

Violating these rules may result in immediate termination of your access to our services.


13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee uninterrupted, error-free, or secure service. All products and services are provided “as is” and “as available.”
HerbalOnlineStore and its affiliates shall not be liable for any direct or indirect damages arising from the use of this site or any of its services.
In jurisdictions where limitations on liability are not allowed, our liability will be limited to the maximum extent permitted by law.


14. Indemnification

You agree to indemnify, defend, and hold harmless HerbalOnlineStore and its affiliates, directors, officers, and staff from any claims, liabilities, or expenses arising from your breach of these Terms or your violation of third-party rights.


15. Severability

If any provision of these Terms is found to be unlawful or unenforceable, it will be limited or removed, while the remaining provisions remain fully enforceable.


16. Termination

These Terms remain in effect until terminated by either party. You may terminate at any time by ceasing use of the site. We may suspend or terminate your access without notice if you violate these Terms. Any obligations prior to termination remain valid.


17. Entire Agreement

These Terms, along with any related policies posted on our site, represent the full agreement between you and HerbalOnlineStore and supersede any prior agreements.


18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of South Africa, without regard to conflict of law principles.


19. Changes to the Terms

We may update these Terms at any time. You can review the latest version on this page. Your continued use of our site after changes are posted constitutes your acceptance of the revised Terms.


20. Contact Information

If you have questions regarding these Terms, feel free to contact us:

📧 Email: info@HerbalOnlineStore.com
🌐 Website: www.HerbalOnlineStore.com